April 26 - Day 2: Reimagining the New Retail Workplace
7:30 am - 8:30 am
Breakfast and Registration
8:30 am - 8:35 am
Welcome Remarks
8:35 am - 9:15 am
Panel: What does the Long Road of Diversity, Equity, and Inclusion Look Like in the New Workplace?
Reginald Johnson -
SVP, Field HR North America & Chief Diversity Officer,
Signet Jewelers
Virginia Nguyen -
Head of Diversity, Equity, & Inclusion,
Qurate Retail Group
Dre Alicea -
Director, Diversity & Inclusion,
David’s Bridal
Courtney Henderson -
Manager, Diversity & Inclusion,
Ulta
- Ensuring C-level buy in for diversity, equity, and inclusiveness in the workplace
- Installing metrics in place to measure progress in DEI initiatives
- Holding HR and business leaders accountable
- Reconciling public diversity statements with internal culture
- Identifying areas where HR can be proactive in furthering DE&I strategy
- Educating and coaching leaders on the organization’s DE&I needs
9:15 am - 9:45 am
Panel: Understanding What the New Normal Looks Like in Retail Workplace Culture
Joshua Collins -
Director, HR, Central,
Foot Locker
Michelle Wentz -
Director, Talent,
Hot Topic
- Rethinking total rewards for employee retention and attraction in response to the behavior of behemoth, market-leading companies (e.g., Amazon)
- Balancing in-person, remote, and hybrid workplaces for the new business and workforce expectations
- Developing and supporting leaders who can navigate ambiguity and disruption
9:45 am - 10:05 am
Fire-Side Chat: Big Lots: Big Stories, Big Ideas
Joey D'Amico -
Manager, Internal Communications,
Big Lots
Chuck Gose -
Head of Community & Industry Insights,
Firstup
Join this chat between Big Lots and Firstup to learn how these two organizations partnered to dramatically improve the way Big Lots communicates with its employees, get leadership involvement and positively impact important business metrics. Attend and you'll hear real communication examples and stories that you can steal, uh we mean, take back to your work.
10:05 am - 10:45 am
Morning Refreshment Break
10:45 am - 11:05 am
Presentation: Why I left: Unpacking the Psychology of Why Workers Are Leaving and How to Keep Them
Aaron Sorensen -
Partner, Head of Business Transformation and Behavioral Science,
Axiom Consulting Partners
“The Great Resignation”, “The Big Quit”, “The Great Reset” – regardless of what you call it, many retailers are experiencing increased employee turnover and challenges attracting, motivating and keeping talent in today’s market. In this session, Dr. Aaron Sorensen will share exclusive insights from recently completed research conducted with over 1,000 retail employees that sheds light on:
• How well the industry is attracting and retaining talent and intra-industry labor dynamics
• Drivers of turnover and workforce sentiment over the last 90 days
• Why employees are considering leaving in the next 6 months
• Drivers of retention across 30 key elements of the retail employee value proposition
• What matters most to talent segments and what employers can do to improve results
Aaron Sorensen
Partner, Head of Business Transformation and Behavioral ScienceAxiom Consulting Partners
11:05 am - 11:35 am
Panel: Investing in People Analytics to Prepare for the Future of Work
Dennis Lattmann -
SVP, People Experience,
Express Stores
Dave Brewer -
Director, HR,
Family Dollar
Nicholas Garbis -
VP, People Analytics Strategy,
One Model
- Identify areas of need in addressing turnover and retention
- Assess and benchmark employee performance
- Understanding how workforce demographics are shifting and impacts on workforce planning
11:35 am - 11:55 am
Presentation: Winning The War on Attracting, Retaining and Upskilling Talent
Connell Boyle -
Director, Strategic Partnerships,
Kaplan
Across the U.S., the consensus among corporate leaders is that hiring remains a significant challenge. In the post-pandemic race for talent acquisition, employers must deploy new strategies to attract, retain, and upskill their existing workforce. We’ll discuss insights and strategies we have leveraged with existing partners along with findings from our Bold Leaders in Learning LinkedIn series. The goal of this conversation is to help corporations find the right strategy to deploy within their organization.
12:55 pm - 1:25 pm
Case Study: The Great Re-Assessment, Reinvigorating Your Culture to Retain your Workforce
Beth Ley -
VP, Total Rewards & Home Office,
Kendra Scott
- Igniting your company’s spark
- Creating alignment by truly connecting and caring for your people
- Modernizing Total Rewards for blurred lines of work and life
1:25 pm - 1:55 pm
Workshop: Can Your DE&I Programs Help Increase Healthcare Accessibility & Equity?
Jeff Voss -
Vice President, Employer Markets,
CirrusMD
Although DE&I is top of mind for HR & benefits leaders, large segments of the employee population are often left under-represented — especially in terms of access to healthcare.
By building new approaches that help transcend ethnicity, gender, occupation, age, income, geography, and culture, and we can find ways to reach large segments of workers not always covered by traditional care models, such as:
- Deskless workers
- Rural employees
- Uninsured, part-time or seasonal employees
We’ll brainstorm new ideas to address the needs of underrepresented cohorts. You can begin to broaden your approach to healthcare access by understanding the building blocks of care-related DE&I initiatives.
- Retailers with 100K+ employees
- Retailers with 50,000-99,999 employees
- Dave Brewer, Director, HR, Family Dollar
- Retailers with 10,000-49,999 employees
- Retailers with 5,000-9,999 employees
- Retailers with up to 4,999 employees
- Greg Shebesta, Director, HR, Blains’ Farm and Fleet
Invite-only discussion for retail HR leaders. 15 max capacity.
2:30 pm - 3:00 pm
Afternoon Refreshment Break
3:00 pm - 4:00 pm
Retail Store Tours
Jordan Illg -
Store Experience Leader,
YETI
Courtney Eladasari -
Flagship General Manager,
Kendra Scott
The Retail Store Tours are our opportunity to step out of the conference room to explore local store concepts in the city of Austin and meet with their teams. Pick one of the below – sign up in advance.
1. YETI Flagship
Jordan Illg, Store Experience Leader, YETI
2. Kendra Scott Flagship
Courtney Eladasari, Flagship General Manager, Kendra Scott
