The State of Workplace DE&I in 2020: & How to Build a More Equitable and Inclusive Culture in 2021

In 2020, diversity, equity, and inclusion have risen to levels of prominence within our media and culture that organizations cannot afford to ignore. Addressing workplace culture and the internal practices by which talent is managed to ensure fairness, representation, and equity are critical not only to manage the reputation of the organization, but also to create the optimal conditions for performance by creating a workplace that draws from multiple perspectives of lived and professional experience. Within this report, CSOD and WBR Insights have partnered to take a close look at the commitments that organizations are making to diversity, as well as the practical steps and funding dollars bring put into place to support these initiatives.

HR Retail 2020 Trends Report

By 2020, it’s expected that half of the national workforce will be from the millennial generation. That means engaging in new employee engagement and learning development strategies that make sense for a workforce that not only asks, but expects, more from their employer than another generation.How will you keep up with the industry change? What new initiatives will you create to make HR more digitally savvy?In our 2020 Trends Report, we take a look at where the retail HR community is heading and how you can stay ahead of the curve.

HR Retail 2020 Innovation Briefing

Retail HR heads continue to feel the immense pressure of competing with ecommerce behemoths such as Amazon. Staffing in an economy that has shifted the labor market against retailers hiring low-wage, hourly, seasonal workers has also put an emphasis on defining the right HR strategy.In our 2020 Innovation Briefing, we take a look at how today’s top retailers are building diverse, inclusive HR strategies that build employee engagement and morale, no matter the time of year.

2019 HR Innovation Briefing

National workforce demographics are changing, millennials are shifting HR strategy and the retail industry shows no signs of transformation slowing down. Retail HR heads feel the immense pressure of competing with ecommerce behemoths such as Amazon. They’re also learning how to staff in an economy that has shifted the labor market against retailers hiring low-wage, hourly, seasonal workers and highly sought after cross-industry tech talent. In this briefing, we give a snapshot of how several world class retailers are creating opportunities and reimagining their recruitment process in order to stay relevant and maintain a consistent brand process and culture.

Background Screening Takeaways

In the past, employers that ordered background checks on applicants and employees would receive a report that captured the candidate's background information at the time of the report. Employers that wanted to find out whether their incumbent employees had been, for example, arrested for or convicted of a new crime had to order a new background report, which can be costly. Now, employers can request continuous monitoring of incumbent employees, which typically is a service that evaluates public record resources and alerts the employer as to an employee's activities. 

Talented Sales Associates Consistently Outsell Counterparts

A retail company with a long-term partnership with Talent Plus selecting for front-line sales associate found that highly talented employees outsold low-talent counterparts by early $25,000 in their first 12 months.

Case Study: Shopify

When the team at Shopify doubled down on proactive outreach to passive candidates, they dramatically increased their efficiency in hiring high-priority talent.

Case Study: Digitizing Employee Documents to Free Up Real Estate and HR Time

With over 4,000 locations and more than 24,000 employees in the U.S. alone, this retailer of professional beauty supplies experiences a significant volume of HR document and compliance requirements for its rapidly changing workforce.

Want even more reading material? View whitepapers and reports from our 2019 event.

2019 Media Center