April 25 - Day 1: Making Retail the Employer of Choice
7:30 am - 8:30 am
Breakfast and Registration
8:30 am - 8:45 am
Welcome Remarks and Ice Breaker
8:45 am - 9:00 am
Chairperson’s Opening Remarks
Mark Schindler -
Senior Director, Marketplace,
Fountain
9:00 am - 9:20 am
Presentation: Driving Engagement Through Ongoing Communication and Recognition
Julie Holbein -
VP, Talent Development,
Big Lots
Employee communication has never been more critical to ensure the organization runs smoothly. Julie Holbein leads talent development at Big Lots and her team has been hard at work ensuring employees feel empowered to perform at their best during a time of historic disruption.
- Providing 2-way communication opportunities to surface ideas, promote learning and share operational best practices
- Rewarding associates for ongoing development and active participation, in addition to performance
- Empowering associates with "at your fingertip" tools and resources to drive engagement and collaboration
9:20 am - 9:50 am
Panel: Change Management in an Ever-changing New Normal
Zuleika Sgro -
VP, People,
Saje Natural Wellness
James Ian Carter -
Director, Organizational Change Management & Communications,
Discount Tire
- Maintaining employee trust and engagement while ensuring customer satisfaction and employee safety
- Managing compliance and union challenges in the current environment
- Equipping leaders with the tools to manage disruption and keeping teams engaged and motivated
- Creating a workplace of inclusion and equity
9:50 am - 10:10 am
Partner Presentation: Understanding the Current Labor Market to Inform Retail Talent Attraction
Bianca Rehmer -
Senior Manager, Employee Insights,
Indeed
The Covid-19 pandemic has upended traditional ways of working, job searching, and hiring for both job seekers and employers alike. Retail employers are finding it difficult to replenish their staff and are looking to understand what they need to do differently in this new world of work. In this session, Bianca Rehmer will share Indeed’s insights into the larger, historic shifts happening in the economy and the labor market to better inform retail talent acquisition strategies.
10:10 am - 10:55 am
Morning Refreshment Break
10:55 am - 11:25 am
Panel: The Next Normal in Retail Talent Acquisition Strategy
Semone Bamboat -
VP, Global Talent Acquisition and Diversity & Inclusion,
Capri Holdings
Agnes Godwin Hall -
Director, Talent Acquisition & Employer Brand Marketing,
Macy’s
Benjamin Kuntz -
Head of Sales,
Jobcase
The labor market has been significantly impacted by the onslaught of COVID-19. However, for retail and ecommerce talent acquisition leaders, the effects have been complex, to say the least. We will discuss top of mind pain points in retail talent acquisition, including:
- Employer branding initiatives to compete with industry and non-industry competitors
- Navigating the need for in-person work and increased candidate demand for remote or hybrid work
- Recruiting and hiring ecommerce and tech talent during a time of unprecedented demand
- Pipelining diverse talent and creating a compelling case for them to work at your organization
11:25 am - 11:45 am
Fire-Side Chat: The Retail Hiring Trifecta: How to get speed, quality, and diversity without sacrifice
Nathan Mondragon -
Chief IO Psychologist,
HireVue
Retail talent acquisition leaders have long been justified in their beliefs that in order to hire fast, you must forgo quality; or in order to hire diverse talent, you must forgo speed. And the demand for all three in retail hiring could not be more intense than right now. Fortunately, for the first time ever, advances in technology combined with sound human behavior science enables you to get all three of the retail hiring trifecta. Join HireVue's Chief IO Psychologist, Nathan Mondragon, to learn the latest best practices for winning at retail hiring.
11:45 am - 12:05 pm
Case Study Presentation: Managing a Changing Workforce through Employee Insights
James Ian Carter -
Director, Organizational Change Management & Communications,
Discount Tire
There is no doubt that today’s employee has different demands and expectations from their employer. Ian Carter leads the organizational change management at Discount Tire and is using employee insights to make his organization an employer of choice.
- Leveraging people analytics to gain a better insight into your workforce
- Boost employee engagement during times of disruption
- Embracing holistic change management for improved employee retention
1:05 pm - 2:05 pm
Collaborative Roundtables
Philip Ramos -
VP, Sales & Strategic Partnerships,
Heroes Jobs
Laura Clark -
Strategic Account Director,
CirrusMD
Gary Dietz -
Product Marketing Manager,
Yoobic
Larry Garza -
Senior Enterprise Account Executive,
Talview
Rick Burbank -
Executive Director, Strategic Partnerships,
Kaplan
Collaborative Roundtables
30 minute small group discussions. Pick two topics.
- Hiring Gen Z and the Power of the First Job
Philip Ramos, VP, Sales & Strategic Partnerships, Heroes Jobs
- Delivering Cost-Effective, Integrated, Whole Person Care to Your Employees
Laura Clark , Strategic Account Director, CirrusMD
- Drive Retention and Employee Growth through Better Training & Development Program
Gary Dietz, Product Marketing Manager, Yoobic
- Transparent and Inclusive Employee Communication Strategies for the New Normal
- The New Frontier for Retail Comp & Ben
4.Measurement & Candidate Insights: Finding the Best-Fit Candidates Quickly and Confidently
Larry Garza, Senior Enterprise Account Executive, Talview
5.How to Make Education a Strategic Talent Investment
Rick Burbank, Kaplan
2:05 pm - 2:15 pm
Innovation Spotlight: Managing Your Workforce in a Rapidly Changing World
Chris Morelli -
Senior Director, Workforce Management,
ADP
2:15 pm - 2:55 pm
Afternoon Refreshment Break
General Session
2:55 pm - 3:25 pm Panel: New Generation of Leadership Development to Meet the Needs of a Transforming Workplace Christian Martinez - VP, Training & Development, The Journeys Group Shlanda Burch - Retail Training Manager, LUSH Fresh Handmade Cosmetics- Updating leadership competencies to support the new needs of leadership
- Investing in career pathing across business units for greater inclusivity
- Ensuring leadership development strategy is tied with diversity, inclusion, and equity commitments
General Session
3:25 pm - 3:55 pm Workshop: Leveraging Data to Refresh Your Talent Acquisition Strategy and Expand Talent Pipelines Bianca Rehmer - Senior Manager, Employee Insights, Indeed Daniel Culbertson - Senior Economist, IndeedWe have heard about The Great Resignation and the labor market impacting retail talent acquisition. Now Bianca Rehmer, who at Indeed helps employers optimize their recruitment solutions, will talk through how retailers can best use industry data to inform their talent acquisition strategies and boost talent pipelines. In this workshop, Bianca will:
- Share data points that are key to understanding the retail talent pool
- Give insight into what retailers specifically are doing to navigate the current labor market
- Provide actionable takeaways to bolster to bolster your recruitment initiatives
General Session
3:55 pm - 4:15 pm Fire-Side Chat: Integrating Culture and Workforce Planning Mark Demich - SVP, People, Camping World- Using M&A as a tool to strengthen workforce and succession planning
- Tying in engagement, performance management, and workforce planning with to welcome your newly acquired workforce
- Nurturing a culture that promotes career growth and development
