Shlanda Burch

Training Program Manager, Retail NA and Canada Lush Fresh Handmade Cosmetics

As a People and Program Manager at Lush Fresh Handmade Cosmetics North America, Shlanda Burch leads the design, implementation, and evaluation of learning, leadership, and talent development programs that align with the company's vision, values, and strategic goals. With over 15 years of experience in the retail and hospitality industry, and certified by the Association for Talent Development (ATD) in managing learning programs and designing learning content along with DEI Certification from University of California, Irvine.

She is passionate about creating positive, diverse, and inclusive work environments that foster collaboration, innovation, and growth. She has successfully managed and developed teams of trainers, coaches, and mentors across multiple regions, countries, and channels, and I have supported numerous projects and initiatives that enhanced the customer experience, the employee engagement, and the social impact of my companies globally.