Day One: Innovating People Strategy for the New Retailer
Monday, April 20th, 2020
Day Two: Empowering the Workforce for the Best Customer Experience
Tuesday, April 21st, 2020
HR Retail favorite Rob Ollander-Krane returns to the stage to talk more performance management and how it can help build a learning culture. Rob has spoken with our audience about moving away from the "management" in performance management to a greater emphasis on the "performance" part of the process. Rob and his team realized there was a gap between how businesses work and what scientific research tell us. Rob will speak on the building blocks of effective performance management and learning:
• Embedding the concept of a growth mindset
• Changing performance expectations
• Changing feedback model to match what employees have learned
Retailers only: Need help implementing something within one of the four buckets below? Sign up for a 15 minute 1:1 meeting with a seasoned pro!
1. Bulletproof Succession Planning
Rob Ollander-Krane, Director, Talent Planning & Performance, Gap, Inc.
2. Impactful Change Capabilities
Brian Kedzior, Senior Director, Organizational Development & Change Management, Walgreen’s
3. Effective HR Business Partners
Jennifer Hinkle, SVP, HR, Bath & Body Works