April 15 - 17, 2025
JW Marriott LA LIVE, CA
• Adapting to evolving candidate expectations to attract top talent into retail roles
• Understand staffing gaps that can boost store performance and customer service quality
• Leverage technology and automation to speed up hiring, reducing time-to-fill
• Navigating cultural transformation and reshaping a traditional luxury brand for a multigenerational workforce
• Adapting policies and practices in an environment historically designed for a single generation
• Implementing a new framework focusing on team dynamics, evolving guest profiles, and the shift from managing to coaching
Check out the incredible speaker line-up to see who will be joining Elaine Lou.
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