HR Retail 2019

April 08 - 10, 2019

Hyatt Regency Austin

1.888.482.6012

Day One - Monday, April 8: Transforming People Strategy

7:00 am - 8:00 am Breakfast & Registration in the HR Hub

Welcome to HR Retail! Pick up your badge at the registration desk and head on over to the HR Hub for some breakfast to fuel through an inspiring day of learning and networking!

8:00 am - 8:20 am Welcome Remarks & Ice Breaker

Zainab Hayat - Program Director, HR Retail 2019

Zainab Hayat

Program Director
HR Retail 2019

Ernesto Lamaina

Founder & Chief Executive Officer
Adia

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Uri Barasch

Head of Adia US
Adia

8:35 am - 9:05 am Keynote Interactive: Fostering Inclusion through the Third Place for Partners, Customers & the Communities We Serve

Molly Hill - Vice President, Global Talent, Starbucks
On May 29 Starbucks closed more than 8,000 company-owned stores and offices across the United States for a conversation on race, bias and the continued work to build a warm and welcoming company where everyone belongs.  Molly Hill and her team continue their work through a year-long program to provide learning, discussion and a deeper understanding of different cultural perspectives and approaches to ensure we provide a true Third Place for every partner and customer, as well as an innovative open source curriculum with ASU, available to partners and customers, to address a broad spectrum of different forms of bias. Almost a year later, with the release of more public content due in Spring, Molly will share how Starbucks has been working through unconscious bias before opening the forum up to the audience for further discussion. 
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Molly Hill

Vice President, Global Talent
Starbucks

9:05 am - 9:30 am Keynote: Transformation Overload: Leading People Strategy through Retail’s Metamorphosis

Sara Patterson - Vice President, HR & Head of Talent Management, Digital Consumer Brands, Walmart eCommerce
As Walmart expands its eCommerce business, Sara Patterson and her team have been thinking about incorporating newly acquired businesses into the enterprise and keeping people strategy relevant. She will talk with us about:

  • Establishing talent strategy for the new roles and functions the business needs
  • Strategizing new methodologies with the end user in mind
  • Rethinking what makes your company an attractive place to work
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Sara Patterson

Vice President, HR & Head of Talent Management, Digital Consumer Brands
Walmart eCommerce

  • What are HR teams doing to support the business during transformation?
  • How do you work with business partners on organizational design?
  • How are communicating during times of change?

After 30 minutes of hearing from the panelists, audience members will have the opportunity to discuss a related follow-up question in smaller groups for 10 minutes.
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Catherine Bass

Head of Talent Acquisition & Director, Community Affairs
Bass Pro Shops

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Kim Davis

Vice President, HRBP
Under Armour

Kasper Hulthin

COO & Co-founder
Peakon

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Jacqueline Meyer

Vice President, HR - Coach North America
Tapestry

10:10 am - 10:50 am Rise & Shine Break in the HR Hub

Need a quick refreshment after the inspiring content from the morning? We have got covered with snacks and coffee in the HR Hub next door!
At Whole Foods Market, Ray & Jen have been working to make their grocery retail organization an attractive place for tech talent to work. During their session, they will share how they are:

  • Building the case internally for raising the bar and understanding the success profile of who they are recruiting
  • Enhancing their employer brand to attract tech talent
  • Illustrating Whole Foods Market’s commitment to a healthy work-life balance
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Jen Davis

Director, Global Recruiting
Whole Foods Market

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Ray Malouf

Vice President, Talent Acquisition
Whole Foods Market

11:10 am - 11:30 am Data Makes for Compelling Storytelling: Using HR Analyses as a Narrative to Drive Change Management

  • Understand what you are tracking and why
  • Consolidating data to build context around your strategy
  • Make it understandable to your management and employees
As customers become more customer service and experience conscientious and talent pools continue to remain competitive, what are organizations doing to:

  • Ensure that organizations are listening to the needs of the workforce?
  • Assessing and developing talent for the changing needs of the business?
  • Defining and changing behavior strategy to make your organization an employer of choice?

After 30 minutes of hearing from the panelists, audience members will have the opportunity to discuss a related follow-up question in smaller groups for 10 minutes
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Semone Bamboat

Senior Director, US Talent Acquisition
Michael Kors

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Mark Lacey

Vice President, Talent Management
Save-A-Lot

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Jocelyn Stratter

Director, Talent
URBN

12:10 pm - 12:30 pm Hiring at Speed and Scale With A.I. & Machine Learning

Beyond the hype and heightened media attention, many forward thinking companies are successfully leveraging A.I. and machine learning technology to give them an edge. We will be discussing key trends in the labor market in the age of on-demand jobs and high worker turnover, as well as ways that companies like Safeway and Deliveroo are using technology like automation to provide a personalized candidate experience at large scale. You’ll leave this session with a clear blueprint for how you can make high volume hiring easy and effective.

12:30 pm - 1:30 pm Networking Lunch for All Attendees at the Marker 10

Get to know your fellow attendees better during our sit-down lunch.
Attendees pick two discussions for 30 minutes each. 

1. Slowing Check-Out Lines: Solve Recruiting by Creating Careers in Retail 
Melissa Hassett, VP, Client Delivery, ManpowerGroup Solutions

2. Leverage Text Message, Live Chat, and AI in a Changing Labor Market
Stephanie Scharaga, Director, Client Strategy, TextRecruit 

3. Building a Social Recruitment Strategy That Works for You
Stephen Huang, Head of Diversity & Inclusion, Culture Amp

4. Executive Hiring in Tough Labor Markets
Speaker TBD, ConveyIQ

5. Remaining Abreast of Regulation Changes

Melissa Hassett

Vice President, Client Delivery
ManpowerGroup Solutions

Stephanie Scharaga

Director, Client Strategy
TextRecruit

Join our panel for open discussion on the challenges faced as HR keeps up with an industry shifting in response to demanding consumer expectations. The panelists will open discussion before you submit questions on the app for the moderator to pose to them – and the rest of the room!
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Lora Dikun

Chief People Officer & Senior Vice President, HR, Safety, Legal
Giant Eagle

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Adam Tanner

Co-Founder
Waggl

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Kee Meng Yo

Vice President, Global Talent Development
Amway

3:10 pm - 3:50 pm Sweet & Savory Refreshments in the HR Hub

Need an afternoon pick-me-up? Grab a quick treat from the HR Hub.
Track A: Talent Acquisition

3:50 pm - 4:00 pm Track Chairperson’s Opening Remarks

Track B: Learning & Development

3:50 pm - 4:00 pm Track Chairperson’s Opening Remarks

Curtis Campbell - Senior Director, Marketing, Hughes

Curtis Campbell

Senior Director, Marketing
Hughes

Track C: People Analytics

3:50 pm - 4:00 pm Track Chairperson’s Opening Remarks

HR Innovator Boardrooms
10 max. participants. By sign-ups.

3:50 pm - 4:00 pm Track Chairperson's Opening Remarks

4:00 pm - 4:30 pm Case Study Interactive: Refreshing Your Employer Brand for Your Market

Michelle Weber - Country Talent Manager, H&M
  • Understanding how to make your workplace an employer of choice in different markets
  • Using different assessment models for candidate fit
  • Using social recruitment to reach your target demographic
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Michelle Weber

Country Talent Manager
H&M

4:00 pm - 4:30 pm Career Pathing for Greater Retention

JP Elliott - Vice President, Talent Management, DICK's Sporting Goods
Organizations across industries are learning that today’s employee values personal and professional development in addition to monetary compensation.

  • Set up Individual Development Plans and career pathways 
  • Emphasize soft skills training and not just technical training
  • Increasing retention through employee development and feedback programs
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JP Elliott

Vice President, Talent Management
DICK's Sporting Goods

4:00 pm - 4:30 pm Know Your Engagement Data and Use it to Drive Performance

  • Changed the way they collect data
  • Map mood and store performance on a live system
  • Use the data practically to inform  retention and performance management strategies

4:00 pm - 4:30 pm Boardroom 1: Empowering Your Workforce for Inclusivity

Molly Hill - Vice President, Global Talent, Starbucks
As we think further on Molly's presentation from earlier this morning, share your thoughts and ideas on nurturing an environment of equity and inclusivity. Some questions that we will discuss include:
•How are you holding your leaders accountable for prioritizing conversations around workplace culture and D&I?
•How have are you working with your associates in acknowledging and effectively address unconscious biases?
•How does your organization position itself to be an inclusive place of work?

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Molly Hill

Vice President, Global Talent
Starbucks

4:30 pm - 5:00 pm Workshop: Overcoming High-Volume Hiring Challenges

Adam Godson - Vice President, Technology Solutions, Cielo
There are now over 900,000 more job openings than unemployed workers, so for any organization looking to hire those important front-line employees, your advertising and application process can make or break your ability to find and win talent over the competition. Learn how one organization with over 400 locations, transformed their hiring process to improve the candidate experience while turning hiring managers into raving fans.

  • Launching programmatic advertising to capture candidates where they are, optimizing reach and spend
  • Integrating quick mobile-based assessments and interview scheduling for a consumer-grade application process
  • Centralizing the hiring process, while still empowering regional leaders to make data-based hiring decisions

Adam Godson

Vice President, Technology Solutions
Cielo

4:30 pm - 5:00 pm Workshop: Will the Real High Potentials Please Stand Up?

Brandy Agnew - Executive Strategist, Hogan Assessments
In a tight labor market, it is critical to place bets on the right talent and cultivate employees for customer service and sales roles.  Do you know who your real High Potentials are? Most organizations do not. You could be investing your scarce development resources on the wrong talent.

  • Reveal common mistakes in HiPo programs and processes
  • Share a framework for thinking about High Potential talent 
  • Challenge your thinking and change your paradigm about who your high potentials are
  • Offer sound, scientific advice about how to get the most out of your High Potential identification processes
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Brandy Agnew

Executive Strategist
Hogan Assessments

4:30 pm - 5:00 pm Proactive Talent Acquisition in Tough Labor Markets: Understand Your Data to Win Talent

Use predictive analytics to:

  • Understand where you are investing your budget and where you need to spend
  • Pinpointing your competition in each market
  • Benchmark your loyal, best performing employees to hire future employees
  • Advertise for a healthy pipeline to attract the right talent in current workforce demographics

4:30 pm - 5:00 pm Boardroom 2: People Transformation in High Turnover Times

Mark Lacey - Vice President, Talent Management, Save-A-Lot

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Mark Lacey

Vice President, Talent Management
Save-A-Lot

Retailer Roundtables by Organization Size

5:00 pm - 5:30 pm Large Employers For retailers with >100,000 employees

For retailers with >100,000 employees
Take this opportunity to connect with peers from similarly sized organizations to discuss how some of the content you heard today applies to your workforce size!

5:00 pm - 5:30 pm Mid-Size Employers For retailers with 10,000–100,000 employees

For retailers with 10,000–100,000 employees
Take this opportunity to connect with peers from similarly sized organizations to discuss how some of the content you heard today applies to your workforce size!

5:00 pm - 5:30 pm Small Employers For retailers with <10,000 employees

For retailers with <10,000 employees
Take this opportunity to connect with peers from similarly sized organizations to discuss how some of the content you heard today applies to your workforce size!

5:30 pm - 6:30 pm Texas Backyard BBQ in the HR Hub

After a full day of content, have some fun with your new friends with some games, beer, and yummy apps!